الخصوصية ومعلومات الطلب

Privacy Policy

1. Introduction

   Tiamaeg.com (“Tiama Egypt” or “we”) operates an e-commerce Website consisting of a website with supporting logistics and payment infrastructure, for the sale and purchase of consumer products in the Arab Republic of Egypt.

   These general terms and conditions shall apply to customers of Tiama and shall govern your use of the Website and related services.

   By using our Website, you accept these general terms and conditions in full. If you disagree with these general terms and conditions or any part of these general terms and conditions, you must not use our Website.

   If you use our Website in the course of a business or other organizational project, then by so doing you:

   1. confirm that you have obtained the necessary authority to agree to these general terms and conditions;
   2. bind both yourself and the person, company or other legal entity that operates that business or organizational project, to these general terms and conditions; and
   3. agree that “you” in these general terms and conditions shall reference both the individual user and the relevant person, company or legal entity unless the context requires otherwise.

2. Use of Website

   In this section, the words “Website” and “website” shall be used interchangeably to refer to Tiama’s websites and mobile application.

   You may:

   • view pages from our website in a web browser;
   • download pages from our website for caching in a web browser;
   • print pages from our website for your own personal and non-commercial use, providing that such printing is not systematic or excessive;
   • stream audio and video files from our website using the media player on our website; and
   • use our Website services by means of a web browser, subject to the other provisions of these general terms and conditions.

   But you must not download any material from our website or save any such material to your computer.

   You may only use our website for your own personal and business purposes in respect of purchasing products on the Website.

   You must not edit or otherwise modify any material on our website.

   Unless you own or control the relevant rights in the material, you must not:

   • republish material from our website (including republication on another website);
   • sell, rent or sub-license material from our website;
   • show any material from our website in public;
   • exploit material from our website for a commercial purpose; or
   • redistribute material from our website.

   We reserve the right to suspend or restrict access to our website, to areas of our website and/or to functionality upon our website. We may, for example, suspend access to the website during server maintenance or when we update the website. You must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on the website.

   You must not:

   • use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability, accessibility, integrity or security of the website;
   • use our website in any way that is unethical, unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;
   • hack or otherwise tamper with our website;
   • probe, scan or test the vulnerability of our website without our permission;
   • circumvent any authentication or security systems or processes on or relating to our website;
   • use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software;
   • impose an unreasonably large load on our website resources (including bandwidth, storage capacity and processing capacity);
   • decrypt or decipher any communications sent by or to our website without our permission;
   • conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent;
   • access or otherwise interact with our website using any robot, spider or other automated means, except for the purpose of search engine indexing;
   • use our website except by means of our public interfaces;
   • violate the directives set out in the robots.txt file for our website;
   • use data collected from our website for any direct marketing activity (including without limitation email marketing, SMS marketing, telemarketing and direct mailing); or
   • do anything that interferes with the normal use of our website.

3. Copyright & Trademarks

   Subject to the express provisions of these general terms and conditions:

   • We, Tiama Egypt, own and control all the copyright and other intellectual property rights in our website and the material on our website; and
   • all the copyright and other intellectual property rights in our website and the material on our website are reserved.

   Tiama’s logos and our other registered and unregistered trademarks are trademarks belonging to us; we give no permission for the use of these trademarks, and such use may constitute an infringement of our rights.

   The third party registered and unregistered trademarks or service marks on our website are the property of their respective owners and we do not endorse and are not affiliated with any of the holders of any such rights and as such we cannot grant any license to exercise such rights.

4. Data Privacy

   Buyers agree to processing of their personal data in accordance with the terms of Tiama’s Privacy Policy.

   Tiama shall process all personal data obtained through the Website and related services in accordance with the terms of our Privacy Policy.

5. Limitations & Exclusions of Liability

   Nothing in these general terms and conditions will:

   • limit any liabilities in any way that is not permitted under applicable law; or
   • exclude any liabilities or statutory rights that may not be excluded under applicable law.

   In respect of the services offered to you free of charge we will not be liable to you for any loss or damage of any nature whatsoever.

   Our aggregate liability to you in respect of any contract to provide services to you under these general terms and conditions shall not exceed the total amount paid and payable to us under the contract. Each separate transaction on the Website shall constitute a separate contract.

   We will not be liable to you for any loss or damage of any nature, including in respect of:

   • any losses occasioned by any interruption or dysfunction to the website;
   • any losses arising out of any event or events beyond our reasonable control;
   • any loss or corruption of any data, database or software; or
   • any special, indirect or consequential loss or damage.

6. Indemnification

   You hereby indemnify us, and undertake to keep us indemnified, against any and all losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to any third party in settlement of a claim or dispute) incurred or suffered by us and arising directly or indirectly out of your use of our Website or any breach by you of any provision of these general terms and conditions or the Tiama codes, policies or guidelines.

7. Breaches of these General Terms & Conditions

   If we permit the registration of an account on our Website it will remain open indefinitely, subject to these general terms and conditions.

   If you breach these general terms and conditions, or if we reasonably suspect that you have breached these general terms and conditions or any Tiama codes, policies or guidelines in any way, we may:

   • temporarily suspend your access to our Website;
   • permanently prohibit you from accessing our Website;
   • block computers using your IP address from accessing our Website;
   • contact any or all of your internet service providers and request that they block your access to our Website;
   • suspend or delete your account on our Website; and/or
   • commence legal action against you, whether for breach of contract or otherwise.

   Where we suspend, prohibit or block your access to our Website or a part of our Website you must not take any action to circumvent such suspension or prohibition or blocking, including without limitation creating and/or using a different account.

8. Entire Agreement

   These general terms and conditions and the Tiama codes, policies and guidelines shall constitute the entire agreement between you and us in relation to your use of our Website and shall supersede all previous agreements between you and us in relation to your use of our Website.

9. Variation

   We may revise these general terms and conditions and the Tiama codes, policies and guidelines from time to time.

   The revised general terms and conditions shall apply from the date of publication on the Website.

10. Severability

    If a provision of these general terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.

    If any unlawful and/or unenforceable provision of these general terms and conditions would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

11. Assignment

    You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under these general terms and conditions.

    You may not without our prior written consent assign, transfer, sub-contract or otherwise deal with any of your rights and/or obligations under these general terms and conditions.

12. Third Party Rights

    A contract under these general terms and conditions is for our benefit and your benefit, and is not intended to benefit or be enforceable by any third party.

    The exercise of the parties’ rights under a contract under these general terms and conditions is not subject to the consent of any third party.

13. Law & Jurisdiction

    These general terms and conditions shall be governed by and construed in accordance with the laws of the Arab Republic of Egypt.